Meet Bernardo Carpio: Our Live Chat Assistant

When you click the Tawk.to chat bubble in the bottom right corner of our website, you will be greeted by Bernardo Carpio—our official digital assistant!

Named after the legendary figure of Rizal province who symbolizes immense strength and resilience, our Bernardo Carpio chatbot is designed to provide you with strong, reliable, and instant support 24/7.

What can Bernardo Carpio do for you?

• Instant Answers: Bernardo can instantly answer frequently asked questions about registration, fees, and website troubleshooting by pulling information directly from this Knowledge Base.
• Quick Navigation: If you are lost, Bernardo can provide direct links to the Finance Ledger, Event Forms, or your Profile dashboard.
• Status Checks: You can ask Bernardo for instructions on how to verify your event registration or payment status.

Need to speak to a real person?
Bernardo Carpio is incredibly helpful, but he knows his limits. If your question is too complex or involves a sensitive account issue, you can simply type "talk to an officer" or "human," and Bernardo will route your chat to the next available live BTLED executive officer.