Reporting Website Bugs and Technical Issues

We are constantly upgrading the BTLED Organization website to serve you better. Since we regularly roll out new features like the Digital ID, automated forms, and live finance ledgers, you might occasionally encounter a technical glitch.

What qualifies as a bug?

• A button (like "Submit" or "Next") that will not click or load.
• Pages displaying overlapping text or broken layouts on your mobile phone.
• Receiving a "404 Not Found" error when clicking a link in the navigation bar.
• Your Profile dashboard failing to load your saved data.

How to report an issue:
To help our technical team fix the problem quickly, please provide the following details when you reach out:

1. Your Device & Browser: (e.g., iPhone Safari, Windows Chrome).
2. The Exact Page: (e.g., the Step 2 Mechanics tab on the Event Form).
3. A Screenshot: Visual proof is the fastest way for us to identify the code error.

Where to send your bug reports:
Please send your screenshots and descriptions directly to our technical team via email or live chat:

• Email: urscbtledorg@gmail.com
• Live Chat: Click the chat bubble in the bottom right corner and upload your screenshot directly into the chat!